BT Cloud Work 25.2.20.320010

The BT Cloud Work app serves as a vital tool for users of the BT Cloud Work service, enabling effective management of communication directly from a smartphone. The application facilitates business calls, voicemails, faxes, messages, and video meetings, all accessible from various locations.

For assistance, users can reach the service desk at 0800 389 0321.

Key features of the BT Cloud Work app include:

• Utilization of your BT Cloud Work business number as the Caller ID for outgoing calls.
• Capability to make VoIP calls via Wi-Fi, 3G, 4G, or 5G.
• Implementation of the RingOut feature to maintain business caller ID when using a mobile network.
• Option to switch an active call to your mobile device when leaving your desk.
• Separation of business voicemails and faxes from personal messages.
• Visual Voicemail to see who left messages, forward them, and return calls with a simple tap.
• Ability to send and receive faxes by accessing photos, email attachments, and cloud storage services like Dropbox and Google Drive.
• Review of call details including time, date, and duration with options to return calls directly from your call logs.
• Notifications for incoming messages.
• Access to company extensions categorized as a contact group.
• An unlimited conferencing feature accommodating up to 1000 participants per conference.*
• Hosting and participation in HD video conferencing meetings.*
• Collaboration capabilities including sending and receiving messages and files with colleagues.

The BT Cloud Work system is a cloud-based business phone solution offering:

• Local, free phone, and non-geographic numbers.
• Auto-receptionist functionality.
• Multiple extensions support.
• Advanced call management and answering protocols.
• Diverse voicemail boxes.
• Visual voicemail features.
• Internet fax services.
• Music on hold options.
• Customizable greetings.
• Call screening functionalities.
• Call queue management.
• A dial-by-name directory for ease of access.
• Comprehensive conferencing capabilities.*